The Riverside County Planning Department can be a very busy place. Frustration can build when trying to find and contact the correct person within the Department.  Please see the sections below for help choosing the correct phone number or e-mail to use when contacting Planning with your inquiry.

Records requests contact the Records Division at (951) 955-2017 or email at records@rivco.org, or visit the Records webpage. 

Environmental Programs Department (ERP): (951) 955-3200 or email at: planning@rivco.org.

Planning Department Land Use Inquiries: (951) 955-3200 or email at planning@rivco.org.

Cannabis Inquiries: visit the Cannabis webpage or submit an email to planning@rivco.org.

Planning Department General Information contact the Riverside office at (951) 955-3200, Palm Desert office at (760) 863-8277, or email planning@rivco.org.

Planning Commission or Director's Hearing Inquiries: (951) 955-7436 or email at planninghearings@rivco.org. 

Permit Assistance: Riverside Office (951) 955-1800 or Palm Desert Office: (760) 863-8277

Other TLMA contact: 

Administration Services: (951) 955-6838

Building & Safety (B&S): Inspection Request: (951) 955-1800 at Option 5.  B&S Inspection Inquiries: (951) 955-1842.  B&S Subdivision processing: buildingdispatch@rivco.org.

Land Use Counter Services: (951) 955-1800 Option 5 or (710) 863-8277, or email at landuseinfo@rivco.org.   

Code Enforcement: (951) 955-2004 or (760) 393-3344

Transportation: (951) 955-6880.  Permits: (951) 955-6790 or (760) 863-8267.  Plan Check: (951) 955-6527 or (951) 955-0217.  Land Development and Map Check: (951) 955-1843.  Grading: (951) 955-6748. Survey: (951) 955-6700 or (951) 955-6720

Business (Stormwater) Registration: (951) 955-1400 or email at busreg@rivco.org.